Dear customer, due to the Covid-19 situation, deliveries may take longer than usual.
Dear customer, due to the Covid-19 situation, deliveries may take longer than usual.
Your order can be returned for a full refund if the product:
· Has a manufacturing defect
. Return request is placed within 3 days after order delivery
· Has not been used or washed
· Has not been damaged after being received
· Has original packaging attached
· Was not bought on sale
To return your package, follow the steps:
· Send us an email with your order details and reason for return at yogaessentialsindia@gmail.com. We will then send you a return address
· Ship the mat to the return address
· Once you have shipped the package, please inform us about the tracking details by email
· On receiving the package, we will conduct a quality inspection of the products
· Your refund will be processed after a quality inspection of the item. Yoga Essentials holds the right to deny any return that does not meet our requirements during quality inspection
· The entire refund process could take between 10 to 30 working days to complete
· The refund will be credited back into the same account that was used to make the purchase
· We will also notify you of the approval or rejection of your refund through email
· We are not responsible for any returns lost in transit or any additional charges
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